Training

Kelly, Anderson has offered training support across a number of Federal agencies.

One of the key services we provide is the ability to complete a needs assessment for the organization to determine courses with the greatest return on investment for staff and managers. Different techniques are used to complete the assessment process.

We have inventoried previous courses and the evaluations completed by participants, reviewed performance plans to determine areas for improvement, used the results of employee surveys to identify areas of interest, and consulted with managers regarding areas of expertise that could be enhanced for delivery of services.

Kelly, Anderson also has consulted with teams assigned to oversee training in an organization to seek their input once we have collected all relevant information. We present a draft needs assessment to management, seek their input, and then finalize the list of recommended courses. The list of courses is synchronized with schedules for delivery, and methods to collecting feedback after courses are completed.

In addition to the expertise in training needs assessment, we have offered courses—either from our current inventory of previously presented courses or custom designed for specialized topics.

Kelly, Anderson has offered mentoring to new managers and senior executives in agencies to ensure their success. We survey employees to determine what needs exist prior to the new executive assuming their role, and then coach them over a period of time to help them address these requirements.

Training Experience

Kelly, Anderson has substantial experience in training areas including the following:

Course presentations:
- Appropriations law
- Conflict resolution
- Facilitation
- Grants management accounting
- Management (small and large organizations)
- Procurement cards
- Position classification
- Team building
Leadership curriculum for managers and supervisors, with a focus on communication skills, customer service, employee performance, skill in developing business plans, solving problems and making decisions, and managing change effectively as an individual and as a leader.
Mentoring support and coaching roles

We have provided training support to the following clients:

Bureau of Engraving and Printing
Bureau of Land Management
Department of Energy
Division of Payment Management, Program Support Center, HHS
HHS University

Resources

Kelly, Anderson uses senior staff with experience in course development and presentation in Federal agencies. Some of these individuals taught at the U.S. Department of Agriculture Graduate School and Federal Executive Institute, and others have worked for Universities established by their Department or agencies. These individuals have been the core resource in the development of curricula, delivery of courses, and evaluation of results for future requirements.

For further information, contact Mike Staley – mstaley@kellyanderson.com